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If you want to apply for a return, please contact our customer service and inform the reason for the return.
*All items sent back to us must be intact in their original condition, with all labels and tags: unused, unworn, unmodified or washed, etc.
Returns or refunds can only be accepted when the following conditions are met:
①Send the wrong product only if the size, color or style number is wrong
②Serious quality problems are found only when the shoes are collected, for example, serious soiling, water immersion, serious disconnection, serious cracking, etc.
③When refunding, the freight will be borne by the customer and no freight will be refunded.
Only after receiving the sneakers that meet the above return conditions, we will refund and provide the return address according to the original payment method or the method agreed by both parties.
Hot kicks will thank you for your cooperation and trust.
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